After-sales service in the watch industry is gaining the attention it deserves — and we are proud that Le Temps turned to SAVinsight as a reference on the subject.
Since day one, our mission has been clear: to elevate after-sales from a support function to a true strategic pillar.
Because delivering excellence doesn’t stop at the point of sale — it continues through every service interaction, every repair, every follow-up.
This recognition reinforces our conviction: after-sales is no longer a backstage operation — It’s a key part of the brand experience. And we’re just getting started. 😊
Thank you to Stéphane Gachet for opening this important conversation.
To read the full article, follow this link: https://lnkd.in/eMGDaii8
