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A turnkey solution to deliver service excellence.

SAVinsight is a unique company providing innovative and customized solutions for your watchmaking and jewelry after-sales service needs.

As a Swiss partner of reference, we assist watch and jewelry brands and service centers of all sizes and ranges in the management and optimization of their after-sales service. Our comprehensive range of services includes access to our international network of independent and certified service centers, a bespoke and state-of-the-art digital service activity management (SAM) platform, as well as technical training and consulting expertise.

We strive to offer our clients an exceptional and seamless customer experience, with efficient service operations that exceed their expectations.

Join forces with SAVinsight today to revolutionize your after-sales service operations and deliver unmatched value to your customers!

Our activities in short

Global independent Service Center network

Worldwide independent and certified Service Center network at your service

Digital repair management platform

SAM – our bespoke application to manage your after-sales service

Personalized services
and support

Targeted expertise for your after-sales service needs

Our latest news

Press article
10 January 2024

Les défis du SAV horloger passées au crible!

Un grand merci au magazine Europa Star et à Serge Maillard pour cet article et leur continuel support depuis les premières heures de SAVinsight ! Votre couverture illustre parfaitement notre…
Press article
5 January 2024

La société neuchâteloise SAVinsight et l’allemand Melchers ouvrent un centre de service à Shanghai!

Merci à PME Magazine d'avoir mis en lumière notre collaboration avec le groupe Melchers pour la création d'un centre de service à Shanghai. Nous sommes ravis des opportunités que ce partenariat…
Press release
6 December 2023

Melchers and SAVinsight Unveil Watch and Jewelry Service Center in Shanghai!

Press Release December 2023 - Melchers and SAVinsight Unveil Watch and Jewelry Service Center in Shanghai!Thrilled to announce the grand opening of our Shanghai Watch & Jewelry Service Center in…
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