A turnkey solution to deliver service excellence.

SAVinsight is a unique company providing innovative and customized solutions for the watchmaking and jewelry after-sales service industry.

As a Swiss partner of reference, we assist watch and jewelry brands, retailers and service centers of all sizes and market segments in the management and optimization of their after-sales operations. Our comprehensive offering is built around three complementary pillars: an international ecosystem of trusted independent service centers, a bespoke and state-of-the-art digital service activity management platform (SAM), as well as tailored consulting, technical training and operational support services.

We strive to help our clients deliver an exceptional and seamless customer experience through efficient, reliable and continuously improving after-sales operations.

Join forces with SAVinsight today to strengthen your after-sales capabilities and deliver unmatched value to your customers!

Our activities in short

Global independent Service Center network

International ecosystem of trusted independent service centers at your service

Digital repair management platform

SAM – our bespoke application to manage your after-sales service

Personalized services
and support

Targeted expertise for your after-sales service needs

Our latest news

NewsSAVinsight Convention 2026 – Save the Date!
13 April 2026

SAVinsight Convention 2026 – Save the Date!

5 years of collaboration. One ecosystem. One place to meet. 📍 Montézillon (between Neuchâtel and La Chaux-de-Fonds), Switzerland 📅 September 14-15, 2026 To mark this milestone, we are shaping a…
NewsThe last stop before closing 2025!
22 December 2025

The last stop before closing 2025!

Last week, Jean-Marc Challandes and Roland Hirschi were on the ground in Dublin to kick off a new after-sales service project with a major local retailer. Their Objective? build a…
NewsSAVinsight’s Annual Convention 2025 : Throwback!
4 October 2025

SAVinsight’s Annual Convention 2025 : Throwback!

What a journey! Three days. Over 60 participants. Countless insights, connections, and smiles. The 3rd SAVinsight Convention was one to remember! Day 1: We kicked things off with networking, case…
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